Frequently Asked Questions
Everything you need to know about your ENEZ Swimwear experience.
How do I find the perfect fit?
We provide a comprehensive size guide on each product page. Our swimwear is designed with high-stretch Italian fabrics to offer a true-to-size fit, but if you are between sizes, we generally recommend sizing up for extra comfort.
What is your return policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all hygiene liners and tags intact.
How should I care for my ENEZ swimwear?
To maintain the longevity of your pieces, we recommend hand washing in cold water with mild detergent after each use. Avoid machine washing, tumble drying, and harsh chemicals like bleach.
Do you offer international shipping?
Yes, ENEZ Swimwear ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
Are your materials sustainable?
We are committed to conscious fashion. Many of our collections utilize ECONYL® regenerated nylon, which is made from recycled fishing nets and other ocean waste, ensuring high quality with a lower environmental impact.
When will my order be processed?
Standard orders are processed within 1-2 business days. During peak summer seasons or collection launches, processing may take up to 4 business days before your order is dispatched.